How to track your parcel
Using your tracking number
Enter your tracking number above to get real-time updates on your parcel's journey.
Using the Dynamic Haul Web App
Download our app to track parcels, receive notifications, and manage deliveries on the go.
Via email updates
We'll send you automatic updates about your parcel's progress to your email.
Sample tracking numbers
For demonstration purposes, you can use these tracking numbers:
Delivered
EVRI12345678
In Transit
EVRI87654329
Out for Delivery
EVRI11223344
At Delivery Depot
EVRI55667788
Delivery Exception
EVRI99001122
Frequently Asked Questions
What does "Out for Delivery" mean?
"Out for Delivery" means your parcel is with one of our couriers and is scheduled to be delivered today. You'll receive a delivery window notification on the day.
My tracking hasn't updated for 24 hours. What should I do?
Tracking updates can sometimes be delayed, especially during busy periods. If your tracking hasn't updated for more than 48 hours, please contact our customer service team for assistance.
What is a "Safe Place" delivery?
A "Safe Place" delivery means your parcel has been left in a location you specified during checkout, or a location the courier deemed safe. We'll provide a photo confirmation of where your parcel was left.
Can I change my delivery preferences after my parcel has been shipped?
Yes, you can update your delivery preferences through our app or website until the parcel is out for delivery. Options include diverting to a neighbor, choosing a safe place, or redirecting to a ParcelShop.
What does "Delivery Exception" mean?
"Delivery Exception" means there was an issue preventing delivery, such as access problems, address issues, or severe weather. We'll typically attempt delivery again the next working day.
Accessibility
Set accessibility preferences for all your future deliveries in one go using the Evri app or website
